[Shipping and Inquiries during Golden Week]
Thank you for always using amondz JAPAN.
We would like to inform you about deliveries and inquiries during the Golden Week holiday.
Please note that due to the Golden Week period, product shipments and customer service responses will be changed as follows.
■Regarding Shipping
During the following period, customs clearance and domestic delivery will proceed as usual, but due to reduced staffing, delivery may take longer than usual.
[Applicable Period]
April 29 (Sat) - May 7 (Sun)
Additionally, please understand that there will be delays in responding to inquiries regarding product cancellations and changes after placing an order during the Golden Week period.
■Regarding Customer Service
Due to customer service holidays, we will not be able to respond during the following period.
[Holidays]
May 1 (Mon), May 5 (Fri)
[Operating Days]
May 2 (Tue) - May 4 (Thu)
We apologize for any inconvenience this may cause and appreciate your understanding.