Legal Notices (Act on Specified Commercial Transactions)
Store Information
| Store Name | amondz |
| Vendor | bejewel Inc. |
| Homepage URL | https://amondz.jp |
| Consignment Sales Company Name | GEMOPIA JAPAN Co., Ltd. |
| Sales Manager Name | Sokyonkyo |
| Address |
3F Buildnet Tsukiji Building
2-12-10 Tsukiji, Chuo-ku, Tokyo 135-0044
|
| Phone Number | 03-6264-3380 |
| Email Address | cs-jp@amondz.com |
| Consignment Sales Company Homepage URL |
https://gemopia.jp/ |
Product Sales Price
- Displayed per product
Additional Fees Beyond Product Price
- Shipping: Please refer to the FAQ for details.
Payment Methods and Deadlines
- Credit card payment (lump-sum payment only), online payment available【About accepted credit cards】
The accepted credit card companies are as follows.
Also, payment is only available as a lump sum.
| Card Company | Payment Method |
| VISA | Lump-sum payment only |
| MASTER | Lump-sum payment only |
| AMEX | Lump-sum payment only |
| JCB | Lump-sum payment only |
【Remarks】
●Credit card information is securely transmitted using encryption technology certified by Shopify.
*Depending on your usage status, you may be asked to switch to another payment method.
●For receipts, please use your credit card statement or receipt.
Product Delivery Time
■Standard Products
Products will be shipped within 3-5 business days after order confirmation or payment confirmation. As items are shipped directly from Korea, delivery will take approximately 1-2 weeks.
■Custom-Made Products
Custom-made products are items marked as "Custom-Made" on each product page. The shipping period varies for each product, so please refer to the information provided for detailed shipping times.
*For some regions in Japan, such as remote islands, customs duties and consumption tax may be charged. If charged, please contact our customer center, and we will process a refund for the shipping fee. We appreciate your understanding in advance.
Order Cancellation, Returns, Exchanges
《Order Cancellation》
*Order cancellations are only possible on the day of the order, or by 10:30 AM on the next business day.
《Returns and Exchanges Due to Our Circumstances》
While we take every precaution with our products, if there is a defect, we will accept a return or exchange. We apologize for the inconvenience, but please contact us via inquiry chat within 7 days of receiving the product. In cases of defective products, flaws, or incorrect deliveries due to our circumstances, we will cover the shipping costs for returns/exchanges.
《Returns and Exchanges Due to Customer Convenience》
If you wish to return or exchange a product due to customer convenience, please contact us within 7 days of receiving the product. In such cases, the customer will be responsible for shipping costs. *Please note that returns and exchanges for some custom-made products are not accepted due to customer convenience.
*When contacting us, please use our inquiry chat.
*Shipping Information
■Shipping to Japan Return Center (prepaid)
■International shipping from Japan to Korea: 1000 yen
Also, please fill out the return request form enclosed with the product and send it back to us.
*If you wish to return an order for which a coupon was used, please note that the coupon cannot be reissued.
*Please note that requests may not be accepted if not contacted within the specified period.
*If you wish to exchange an item that is out of stock, we will refund the purchase price.
*For returns, we will transfer the refund to your designated bank account within 14 days after confirming receipt of the product. (For credit card payments, the charge will be canceled.)
《Important Notes》
- Depending on the order, cancellations and changes may not be possible for orders that are "preparing for shipment."
- Please understand that it may take some time for address changes as we will request a direct transfer from our company to Sagawa.
- If you send it directly without going through our company, you will be responsible for the cost.
- Also, cancellations and changes cannot be accepted in the following cases. Please understand.
- If discoloration, contamination, damage, malfunction, loss, etc., are confirmed in all or part of the product.
- If the product page states that cancellation or changes are not possible.
- If the period for exchange or return has passed (7 business days).
- If collection is delayed by more than 2 weeks due to the purchaser's circumstances.
- If the product page states "Cancellation/Changes Not Possible."
- If the product shipping notification email has been sent.
- Pre-order products.
- For special promotional sale items, not regular sales: Black Friday, Clearance Sale, Year-end/New Year Sale, Financial Settlement Sale, Time Sale, etc.